Knowing that your insurance company has your back can make all the difference when disaster strikes. Catastrophe claims, or “cat claims” for short, are a crucial aspect of insurance that comes into play during these challenging times. In this blog, we’ll explore what cat claims are, delve into the types of CAT perils, and highlight the exceptional customer service you can expect from Bankers Insurance Group. Our aim is to equip you with the knowledge and confidence to navigate storms and other catastrophic events with ease.

Understanding Catastrophe Claims

Catastrophe claims arise from significant events that cause widespread damage to multiple homes or businesses, such as hurricanes, floods, earthquakes, and wildfires. These events are not just physically devastating but can also be emotionally taxing for those affected. Recognizing the unique nature of cat claims is the first step in understanding the comprehensive support and specialized service insurance companies must provide their clients during these times.

The Types of CAT Perils in Insurance

CAT perils refer to the specific events that are covered under catastrophe claims. These typically include natural disasters like hurricanes, tornadoes, floods, earthquakes, and severe storms. Each of these perils can cause extensive damage, and it’s crucial for policyholders to know what their insurance policy covers. Flood claims, in particular, require expertise due to their complexity and the significant impact they can have on homes and businesses.

What to Expect: Customer Service During Catastrophe Claims

Bankers Insurance Group prides itself on delivering exceptional customer service, especially when handling catastrophe claims. Here’s what you can expect from us:

Prompt and Compassionate Response: We understand the urgency and emotional distress that comes with CAT claims. Our experienced claims team is prepared to respond quickly and compassionately, ensuring your claim is handled efficiently and empathetically.

Expertise in Handling CAT Claims: Our internal claims team has over 60 years of experience managing CAT claims, including non-named and named storm claims. Our expertise is unmatched, with a proven track record of handling 52,252 non-named storm claims and 17,660 named storm claims in the last decade.

Specialized Flood Claims Handling: Floods can be particularly challenging to navigate. Our team, which includes seasoned professionals and former FEMA employees, boasts a combined 62 years of claim-handling experience. Since January 2016, we have managed 8,348 flood claims, providing our policyholders over $471 million in flood claim payments.

Access to Our Storm Center: For additional support, our Storm Center offers invaluable resources to help you prepare for a storm and understand what to expect afterward.

Making Bankers Insurance Group Your Choice for Catastrophe Claims

Choosing the right insurance company is crucial, especially when it comes to managing the aftermath of a catastrophe. At Bankers Insurance Group, we are not just an insurance provider; we are a partner in your recovery. Our years of experience dealing with cat claims and our dedication to exceptional customer service make us the ideal choice for anyone looking to secure their property against CAT perils.

With Bankers Insurance Group, you can confidently navigate storms and other catastrophic events, knowing that we have the expertise, resources, and compassion to support you every step of the way. Our commitment to our customers is unwavering, and our performance metrics speak to our proficiency and leadership in the industry.