Filing a Claim

Unexpected events can turn things upside down. Because of this, we offer multiple methods for reporting claims. Claims can be reported by phone, email, fax, or consumer portal. Choose the method that is most convenient for you. 

commercial claim:

For commercial and builders risk claims, please report the claim via your preferred method below.

Phone: 844.233.8405

Fax: 866.668.77780

Email: BankersInsuranceClaim@mvsc.com

Please include the following information in your email.

• Policy Number
• Insured Name
• Date of Loss
• Cause of Loss (e.g.: Hurricane)
• Description of Loss
• Property Address
• Insured Address
• Claimant (if not insured)

Note: To report a commercial construction defect claim, please call 727.308.0496 between the hours of 8:00 am – 5:00 pm.

flood claim:

Phone: 727.308.0496

Email: CSC@BankersInsurance.com

Please include the following information in your email.

• Policy Number
• Insured Name
• Date of Loss
• Cause of Loss (e.g.: Hurricane)
• Description of Loss
• Property Address
• Insured Address
• Claimant (if not insured)

Online: Bankers Flood Portal
Make sure you have your account set up.

How to set up your account:

• Have your policy number ready.
• Head to our Flood Consumer Portal to create an account, click Log in, Create New Flood Account

homeowners claim: 

If your Florida Homeowners policy is effective after 4/1/2023 and is now written with Loggerhead Insurance, please call 855.216.9428.

To report all other new Homeowners Claims with Bankers, please report the claim via your preferred method below.

Phone: 727.308.0496

Email: CSC@BankersInsurance.com

Please include the following information in your email.

• Policy Number
• Insured Name
• Date of Loss
• Cause of Loss (e.g.: Hurricane)
• Description of Loss
• Property Address
• Insured Address
• Claimant (if not insured)

Online: Bankers Consumer Portal
Make sure you have your account set up.

• Have your policy number ready.
• Head to our Consumer Portal to create an account