Filing a Claim

If the unexpected happens, our Claims Team is here to make your world right again. Our trained team members understand how overwhelming the loss or damage to your home or business can be.

Our Mission:
Exceptional Service When You Need It Most

Handling claims reasonably and efficiently when you have suffered a loss is Bankers Insurance Group’s mission, and it’s standard. Our goal is to provide the same exceptional service that we would want our families to receive. We understand you may have never filed a claim, and we are here to help. Click here to learn more about the claims process.


Navigating the claims process:

After filing a claim, your first point of contact will be your assigned Bankers Insurance Group in-house claims adjuster. They will gather information regarding your loss, discuss your policy coverage, and any applicable endorsements. Your claims professional will also walk you through how your claim will be handled. They may need to schedule one of our field-adjusters to conduct an onsite property inspection.

As your claims process advances, your in-house adjuster will be able to answer questions and explain any standard and unique deductibles that apply to your claim. Our claims professionals are dedicated to working with you to resolve your claim fairly.

File a Claim:

Online: Bankers Consumer Portal

Phone: 727.308.0496 (available 24/7)

Email: csc@bankersinsurance.com

Water Damage Emergency?

If you have water damage that needs immediate attention, reach out to one of our emergency water mitigation vendors. Rapid responses to water damage are critical to protecting your home!

Rytech: Emergency Line 800.865.8787

ADS: Emergency Line 888.898.0699