For our customers impacted by Hurricane Ian, Bankers is here for you as you begin the claims process. Click here to learn how to file a claim and opt in to our text feature, navigate to our Consumer Portal, and find resources as well as FAQs regarding steps following a loss including mitigation needs.

Filing a Claim

Things can get turned upside down when the unexpected happens. That’s why we offer multiple ways to file a claim – you can file a claim by phone, email, text, or by using our online Consumer Portal. Please file a claim by using only one option below. 

online:

Bankers Consumer Portal

Make sure you have your account set up. 

How to set up your account:

We’ll walk you through the steps of linking your policy to your account, and then you’re all set! You can also opt into text with an adjuster to receive quick claims updates. We highly recommend this option. It’s the best way to communicate with us! 

Flood Consumer Portal

Make sure you have your account set up. 

How to set up your account:

  • Have your Policy Number ready.
  • Head to our Flood Consumer Portal to create an account, click Log In, Create New Flood Account.

text:

newclaim@bankersinsurance.com 

In the body of the text, please include the following information:

Full Name:
Property Address:
Telephone Number:
Policy Number: (if available), please include all numbers
Brief Description of Damages:

phone: 

727.308.0496 (available 24/7)

claims center

Whether by phone, email, text, or our online portal, you can file a claim from anywhere at any time.