Filing a Claim


To file a claim related to a hurricane or tropical storm, click here.

Unexpected events can turn things upside down. Because of this, we offer multiple methods for reporting daily claims. Claims can be reported by phone, email, fax, or consumer portal. To file a claim unrelated to a hurricane or tropical storm, simply select the most convenient method from the options provided below.

commercial or builders risk claim:

For commercial and builders risk claims unrelated to a hurricane or tropical storm, please report the claim via your preferred method below.

Phone: 844.233.8405

File a Commercial or Builders Risk Claim Online

Note: To report a commercial construction defect claim, please call 727.308.0496 between the hours of 8:00 am – 5:00 pm.

flood claim:

Phone: 727.308.0496

Email: CSC@BankersInsurance.com

Please include the following information in your email.

  • Policy Number, Date of Loss, Insured Name, Contact Information, Property Address, Brief Description of Damages

Online: Bankers Flood Portal
Make sure you have your account set up.

homeowners claim: 

If your Florida Homeowners policy is effective after 4/1/2023 and is now written with Loggerhead Insurance, please call 855.216.9428.

To report all other new Homeowners Claims with Bankers, please report the claim via your preferred method below.

Phone: 727.308.0496

Email: CSC@BankersInsurance.com

Please include the following information in your email.

  • Policy Number, Date of Loss, Insured Name, Contact Information, Property Address, Brief Description of Damages

Online: Bankers Consumer Portal
Make sure you have your account set up.

claims center

Whether by phone, email, or our online portal, you can file a claim from anywhere at any time.